How can we help?
Got a question or something not working? Email or call us — we’ll get back to you as soon as we can.
Common questions
I can’t sign in to the app.
Use the email and password your trainer gave you. If you forgot it, email us and we’ll reset it.
I don’t see my program.
Your program opens after you confirm your assessment and your trainer sends it. If you’ve done both and it’s still missing, contact us.
One of my details is wrong.
Your details are kept and corrected by your trainer — tell them what needs changing.
I want to delete my account.
Email us from your account address and we’ll delete it along with your personal data.